Some restaurant spots seem cursed to
failbut are they?
by Betty Bean
Every city has them. People don't like to talk about it, but they are there.
Maybe in an old historic section of town. Or tucked away in the vogue shopping
plaza of the moment. Or smack dab in the middle of the hottest little suburban
strip development around.
They are just sitting there. Empty buildings.
It's not as though people haven't tried to make use of these places. For
some reason, they believe these buildings will make nice little restaurants.
Maybe they've got grandma's scrumptious recipe for manicotti and a small
savings stashed away. Some armed with the finances and resources of a national
chain just want to make a buck. Others are superb chefs who were trained
by masters and have a unique vision for a tasty meal.
They almost always fail. But it's not their fault. These buildings are cursed.
Call them snakebit, haunted, or doomed; some locations go through restaurants
like sticks of butter. It doesn't matter what you're selling: chicken enchiladas
with beans and rice and a margarita, fine steaks with French wine by candlelight,
or greasy catfish and French fries. These places break hearts, ruin dreams,
and bankrupt investors.
"You can go anywhere to any townyou'll find locations where there have
been restaurants more than two or three times," says Chef Don DeVore, who
learned not to tangle with cursed locations when his restaurant The Painted
Table failed. "Whenever I travel, friends will take me around town. They'll
show me places and say, 'Before it was that, it was this; before that, this;
before that, this.'"
A lot of people dismiss the theory as hokum invented by kooks. And people
have managed to beat the jinx in a few places. But some Knoxville locations
seem forever snakebit, as though nary a franchise, gourmet, or maitre d'
in the land could rescue them.
Forever Doomed
Talk about cursed. On a hill behind the Walker Springs Road Wal-Mart is a
mock wild west saloon and hotel. A fake balcony wraps around the front of
the building. Towering above it are two billboards: one for the Cracker Barrel
Restaurant, another for World Futon. The road is under construction, but
customers still flock to the Court South health club behind this vacant building.
In front are two blank plywood boards. They look like real estate signs,
but whatever was pasted there has long since blown away. Perhaps even the
real estate agent has given up on selling it.
It has been home to a number of clubs and restaurants, including Amigos II,
Wilbur's West, and Thriller Nights. A strip club moved into the place, but
it was shut down after a few months for selling alcohol (you can't have both
booze and naked women in Knoxville).
Even a restaurant that never opened failed here. Its owners got stiffed when
a would-be entrepreneur promised to open one, then took its equipment and
skipped town.
One Realtor calls this the epitome of a doomed spot. A veteran who finds
homes for all kinds of businesses, he didn't want to be quoted trashing other
Realtors' property. We'll call him Deep Fry. He says people treat the old
Amigos property like the plague.
"That's the best case in all of Knoxville. It's a building that sits up there
like a ghost town in the sky," Deep Fry says. "It's a building nobody wants
to touch because everybody's failed there.
"After enough people tried it and they all failed, it does kind of become
the kiss of death. It takes a lot to bring it back," he adds.
Manuel Hermosillo, who ran Amigos, agrees a bad history can hurt you. Customers
avoid known failures.
"People say, 'Ah well, they didn't do good last time,'" Hermosillo says.
"That had a lot to do with Walker Springs Road. And we were as guilty of
it as anyone. You bring it on yourselves."
Hermosillo says Amigos failed mainly because the building is too big and
he was spread too thin between that restaurant and the original Amigos, in
the Old City. "We really didn't have the people to run it that we needed
to run it. We had the business. We just couldn't run both places at the same
time," he says.
On nearby Kingston Pike, a giant catfish towers over traffic, his tail jerked
to the side as if he's furiously trying to swim through this stretch of suburbia.
His whiskers droop over the oblivious motorists. He stares vacantly at cars
underneath. It is a prime West Knoxville retail area, populated by Japanese
steak houses.
The building below the sign has been home to a few restaurants, their menus
predetermined by this stranded fish. The last to make a go of it was Huck
Finn's Catfish Chicken & Steak.
The former owner was irate when asked to talk about the restaurant's failure.
"Maybe it had something to do with that horrible article y'all wrote about
us," he says, referring to a pan Metro Pulse restaurant critic Bonnie
Appetit gave Huck Finn's earlier this year. She labeled its food "unidentifiable
lumps of fried flesh."
Realtors are baffled about why the Huck Finn's building and the old Walker
Springs Road Amigos II keep failing.
"Some people think it's an access problem. Some people say it's over traffic.
Nobody really knows why it doesn't succeed," Deep Fry says. "I've never been
able to find anyone who could figure out why. It's in the right part of town.
I don't think it's the food. They go right to Hooters, which is nothing but
booze and fried food."
"I've had people interested in both those properties, but never acted on
either one because it's mysterious," he adds of Huck Finn's and Amigos. "Nobody
wants to have a bad property."
The Realtor trying to sell the Huck Finn's building, Dick Bales of Prudential,
says he may have found a new tenant, who is looking at opening a Spanish
restaurant. But he was irked when asked about the subject. "I don't want
you to write this story," he says. "I'm trying to sell that place."
Bales' attitude shows that whatever a location's merits or faults, investors
and restaurateurs are scared of places known for failure.
Another place synonymous with failure is a small wood-frame building with
adobe walls at Homberg Place. It is tucked behind the shopping plaza, next
to the Wallace Chapel AME Zion Church. Railroad tracks run along side the
road, beyond which is a golf course.
Mike Goodin thought it was the ideal home for a restaurant. He liked that
it was small and off a little bit from Kingston Pike. He opened Merlot's
there in 1993, serving a "blend of Southern and New York" dishes, including
fish, rack of lamb, homemade onion rings, and grits. After a lack of business,
he closed in 1996.
Goodin doesn't blame the site but says if he were to give it another shot,
he'd try somewhere else. "I thought the location was good because it wasn't
right on Kingston Pike. But apparently the ones on Kingston Pike do a whole
lot better. It was a little bit out of the way, but very convenient," he
says.
There have been plenty of other casualties here, including Keng's Garden
and Miz Sissy's. It's latest incarnation, Rhapsody's, served upscale American
fare and martinis, with live jazz as a background. Not to be outdone by its
predecessors, a fire here shut this restaurant down. The Knoxville Fire
Department ruled it arson, but no one has been charged yet.
Try, Try Again
A bad history doesn't deter many restaurateurs. Chef Bruce Bogartz knew the
track record of the old L&N train station but thought something was bound
to succeed in the quaint castle-like building at Henley Street and Western
Avenue.
"It was an issue, but it seemed like a beatable issue," says Bogartz, dressed
in blue checkered pants and a denim shirt, an apron wrapped around his belly.
A classically-trained chef, a ball cap covers his short curly brown hair.
The L&N has plenty of mystique and charm to sell it. Designed by an Irish
immigrant and constructed for $170,000, the depot opened in April 1905. It
has large dormers and heavy stone detailing; wrought and ornamental iron
lines the stairways and porches. Its red-pressed bricks are believed to have
been shipped from Chattanooga; its stone from Bedford, Ind. Adding to its
nostalgia, the depot was used for scenes in the '62 movie All the Way
Home, based on a James Agee novel.
After the train traffic left, the depot was renovated for the 1982 World's
Fair and appeared on the brink of new life.
This building has snickered at many a hapless restaurateur. Since the early
'80s, they have come and gone: Ruby Tuesdays, Parisi's, and L&N Seafood.
Customers and food critics (including our own) rave about Southbound's unique
food and quaint atmosphere. Bogartz's inventive Southern cuisine menu features
smoked salmon pizza, Jack Daniel's lacquered duck, and low country shellfish
stew.
Monday is supposed to be his day off, but the grueling restaurant business
has dragged him in to take care of a few things. While he talks about the
restaurant, one of his chefs comes out and asks him for some pointers on
how to make chocolate tortes for a catered party that evening. Everything
but the bread is made in-house, Bogartz explains.
When Southbound opened in the summer of '96, business boomed. Even during
typically dismal winter months, he had no problem filling his tables.
Last May, the customer flow shut off as if someone had cranked off a faucet,
Bogartz says. Business eventually picked up again, but not to where it needs
to be. He's serving about 40 plates a night now; 50 would be success.
Today, Bogartz is no longer confident he can overcome the L&N's poor
record. If things don't get better soon, Bogartz says he may have to move
his restaurant to West Knoxville, where there are oodles of hungry customers
cruising the streets.
"We turn away people for Sunday brunch. We have 30 parties booked for Christmas.
But during the week, nobody comes down here," Bogartz says. "There's talk
about a convention center being built, but who can afford to sit down here
for five years and wait?"
"It's like a movie that gets critical acclaim, but it is a bomb at the box
office. We see so many people who say, 'Oh, you're our favorite restaurant.'
But they never come."
The L&N has its faults. With high ceilings, it costs a fortune to heat
and cool, and sometimes with the utilities on full blast, customers are still
chilled or sweating. But the landlord has been kind to the restaurant. To
deal with the perception that parking and crime are bad, Bogartz hired a
traffic cop to help people find spaces and make them feel secure.
"The biggest drawback is not the building, it's being downtown. There's some
mindset in Knoxville that nobody goes downtown. The building is gorgeous,"
Bogartz says. "It's really a shame. If you're from out of town and you get
off the interstate, you'd think, 'Cool, I've stumbled upon this historic
section of town.' And there's nothing here. It's just a shell."
Downtown isn't quite that bleak. There is Calhoun's, Chesapeake's, the Butcher
Shop, and Regas Restaurant, plus several places in the Old City.
Bogartz adds he isn't ready to pack it in, but he's getting close. "At this
point, our plans are to continue as-is," he says. "But you can't argue with
numbers. All you have to do is sit in your car in West Knoxville. Just sit
in a parking lot and you're blown away by the numbers they're doing."
Another restaurateur will soon try to make a traditionally doomed West Knoxville
spot work.
On first glance, the Western Plaza would seem like the last place to be cursed.
It is surrounded by yuppie shops and boutiques like the Fresh Market and
Blue Ridge Mountain Sports. Nearby is the ritzy Sequoyah Hills neighborhood.
The Kingston Pike plaza is always packed with cars.
Apparently, these people aren't looking for a sit-down meal or a cold beer.
The Kiva Grill, The Mill, and The Halfshell have all failed here.
Jeff Robinson is going to give the site another try. In late January, he's
planning on opening The Blackhorse Pub and Brewery, modeled on his other
restaurant in Clarksville, Va. A UT graduate, Robinson first looked at the
building when he considered buying The Mill's old brewing equipment.
The barrels were a joke, he says, their capacity too small to be of any use
for a serious brewery. But the building is a find. His restaurant will brew
four ales and one specialty brew at all times and serve pub fare of pizza,
burgers, steaks, and pasta. Dressed in a green sweatshirt and tan pants,
Robinson twiddles a screwdriver as he speaks. It is three days before
Thanksgiving, and he and his workers are gutting the building in preparation
for contractors who will renovate it. Robinson is confident he will succeed
where others haven't. He ate at The Mill a few times and says it was always
packed. The restaurant must have gone under for reasons other than location,
he says, because it's a great spot.
"It's not a chain restaurant stuck out on an interstate exit. We need the
neighborhood to support us," Robinson says. "Plus, I like living in Knoxville."
Others say the location may well curse The Blackhorse.
"If it was another two or three miles west on Kingston, it's the difference
between night and day," says Jim Huff, who was a manager at Kiva Grill, an
authentic Southwestern restaurant that had critics and diners raving. "The
three most important things are location, location, location, and that hasn't
got it. The best thing they could do is put retail in there and put the
restaurant on the corner."
Breaking the Spell
What causes a building to devour restaurants like nacho chips at a Mexican
eatery? Where do these hexes come from? Each of Knoxville's snakebit locations
possess their own problems. Defining a "good" location is not a simple thing.
No one interviewed claims location alone will break you. But the idea of
a jinxed spot can keep customers away, says Jean Disney, who worked in the
restaurant business for 17 years and helped run the Kiva Grill. "It takes
so much money to run a restaurant. Independents without a large pocketbook
have a hard time," Disney says. "Add to it the wrong location and the perception
about that location, and it's tough."
Deep Fry says developers search for sites as if it were a science, studying
the demographics and traffic patterns of a city. They then compare these
to cities they're familiar with and try to figure out what would be successful.
When they know where they want to be, they start looking at possible sites.
They want easy access, high visibility, and a busy road. Free-standing buildings
are best, followed by the end of a shopping plaza. The middle of a shopping
plaza is worst, he says, because it obstructs visibility and what you can
do.
Deep Fry's clients are largely national franchises of fast food and family
restaurants. These are more vulnerable to snakebit locations than independent
sit-down restaurants, explains Dean Hitt, publisher of the journal
Entree, covering the Tennessee restaurant business and affiliated
with the Tennessee Restaurant Association. These thrive on high-volume roads
in the suburbs or on highways, and the wrong location can spell death.
Developers of fine and casual dining also fear the snakebit location, says
Barry Marks, part owner of two successful restaurants, the Italian Market
& Grill and the Baker-Peters Jazz Club, both on Kingston Pike.
"I think there are bad sites. I'd be very hard pressed to go in [some] locations,
even being very confident in my people," says Marks.
Malarkey, says Hitt. There are no cursed sites.
"Within the business community, people talk about places being snakebit.
But I think that's all bullshit," Hitt says. "From what I can see in the
state of Tennessee and the people I know who are successful operators, it
doesn't matter. The location doesn't matter if the operator knows what they're
doing."
Hitt speaks with experience. He's worked at two doomed sites: The Kiva Grill
and Miz Sissy's. Those places failed because of management and lack of money,
not because of some silly curse, Hitt says.
Restaurants usually bomb because of no capital, poor management, staggering
rent, and no creativity, he says.
To prove his case, Hitt points to the Melting Pot in the Old City. Located
in the basement of an old brick building with no visibility and straddled
with the neighborhood's bad rap for crime and no parking, the restaurant
has been a booming success for three-and-a-half years. Its predecessors,
Best Italian, Club Taboo, and the hip Ella Guru's, all failed.
"The Melting Pot is a great concept with good service and wonderful food.
When a person decides to go to the Melting Pot, they know they're going to
spend a lot of time there and spend more money. But they're getting more
out of the dining experience than something to eat. So in turn, it doesn't
matter where the Melting Pot is located. In fact, it's a bad location. It's
hard to get to. But it's worth going to," Hitt says. "The unique concept
is the ticket. I don't think location is that important. What you do with
your environment is what's important."
When the Melting Pot's owners moved in, they gutted the old restaurant, salvaging
only the bar. They built oak booths to contrast the dark brick interior.
Each table is covered with black tiles and a heating pad in the middle for
the fondue pots where customers cook their food. Empty wine bottles dangle
around the lights above each table.
"I always hated when we first moved in here, people saying, 'You're not going
to make it, it's a jinxed location.' I always thought the restaurants that
were here before us had good concepts, they were just poorly managed," says
owner and manager Todd Dennis. Although it is a chain with about 50 locations,
each restaurant is managed by a part owner, Dennis says.
Dennis says the Melting Pot chain used to look for hard-to-find locations
for its restaurants. "We like the Old City. It's a good location. You can't
duplicate this," motioning to the brick walls and dark atmosphere. "It fits
our motif. It's romantic; we don't need basement windows. It's the perfect
size. We build this restaurant in strip areas, but they just don't seem to
have the character this does."
A 157-year-old home out on Kingston Pike has more character than you could
cook up. Many people thought it had one mean old curse on it, too.
The three-story house with massive white columns in front was once the home
of Dr. James Harvey Baker, who had been known to treat Confederate troops
during the Civil War. In 1863, Union soldiers had a run-in with the doctor,
exchanging gun fire with him. Baker barricaded himself in his bedroom. Despite
pleas from his wife, the soldiers fatally shot the doctor through the bedroom
door.
When Baker's son, Abner, returned from fighting with the Confederates after
the war, he quickly followed his father to the grave. He was arrested after
killing postmaster William Hall, either out of self-defense or to avenge
his father's death (Hall had fought with the Union). Later that night, a
mob seized Abner Baker from the jail and hung him outside. The
bloody-tragedy-turned-colorful-anecdote has been kept alive, thanks to reports
that the Bakers' old home is haunted, either by the doctor, his son, or both.
Located at 9000 Kingston Pike, several people have reported boxes and glasses
inexplicably flying off shelves, lights flicking on and off, and doors opening
and slamming. Some have heard unaccounted-for footsteps, laughter, and screams.
In 1991, the owners reported a burglary at the home. What they believed was
stolen turned out to have been rearranged, and police couldn't figure out
where a would-be criminal got in or out of the home. The owners chalked it
up to ghosts.
The stories are spooky, but it's all relatively harmless stuff...unless you
happen to be a restaurateur. Eating establishments have been absolutely jinxed
in this place. It has been home to Jeremiah's, Abner's Attic, Krystyna's,
The Painted Table, and Hawkeye's Corner Too.
The Painted Table co-owner and chef Don DeVore served highbrow American
continental dishes made with veal, lamb, fish, and aged-beef. He baked his
own bread and deserts. On the tables, he laid original canvas paintings and
covered them with glass.
The restaurant faced a number of problems, including a lack of capital, its
location on the second floor, high rent, and having a convenience store right
in front, DeVore says.
"You kind of have to beat the rap of whatever preceded you there," explains
DeVore, during a cigarette-and-coffee break at Litton's Back Room where he
is a chef. "When we were there, there was a tremendous amount of road
construction going on. They just now finished it. There were barrels everywhere.
You didn't know how to get into the place."
"There's a Phillips 66 in front kind of [messing] you up. Nobody wants to
see a convenience store in front of you," DeVore adds. The convenience store
[and its large sign out front, which advertised "2 Liter Coke & Pepsi
99¢ All Month"] does obstruct motorists' view of the restaurant.
But the tenants that moved into the home must have put its ghosts to work
scrubbing dishes and grilling steaks. The Baker-Peters Jazz Club has been
a raging success since opening early this year.
"We have Abner on our side," jokes Rod Johnston, who manages the new club.
They also spent a lot of money on a unique concept that took months to develop,
says part owner Marks. Their idea began as a simple martini bar but mushroomed
to include fine steaks and live jazz.
The bar was custom-made with patches of marble and granite. In the jazz room,
the tablecloths bear the faces of Humphrey Bogart and Marilyn Monroe. Chairs
in the cigar room lounge swallow the bodies of stressed-out executives. For
private conversations you can go to the jungle room, where the chairs are
embroidered with monkeys and the carpet looks like leopard skin. Outside
a purple martini-glass sign beacons customers into this place where the laid-back
atmosphere is half kitsch, half luxury.
"We wanted to keep the traditional historical feel to the house but at the
same time add a new twist, almost art deco," Johnston says.
"In Knoxville, as many restaurants as there are, there's not a lot of open
niches available," Marks adds. "This is something we haven't seen before."
Hitt agreed: "Baker-Peters Jazz Club offers what these other people have
not: a unique enough concept, entertainment, good food, and good service.
The other people in there have not been able to pull that mix off."
The jazz club's success may show superstition has no place in running a business.
But while Baker-Peters is succeeding, plenty of other inventive and delicious
restaurants have failed. Call them cursed or maybe just unlucky.
Bogartz sees a niche for his restaurant but fears customers won't go out
of their way for it. His restaurant's success can be judged in two ways:
through the amount of business it does or by the critical praise, the popularity
of its cooking classes, and the media coverage it gets.
"Nobody wants to think, 'We suck.' But if we're getting all this positive
response, where are the folks come dinner time?"
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